Hampton Hill Medical Centre

94-102 High Street, Hampton Hill, Hampton, Middlesex, TW12 1NY

Telephone: 020 8977 0043

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Latest News:

Neurodiverse Social Group for young adults Helping patients to order their repeat prescriptions through the NHS App PATIENT PARTICIPATION GROUP (PPG) MEETING MINUTES – Wednesday 19th April 2023 Additional staff in GP surgeries – South West London Integrated Care System HHMC New Opening Hours Kingston Hospital Patient Portal Our next PPG (Patient Participation Group) Meeting will be held on Wednesday 19th April 2023! Primary Care access during the Easter Bank Holiday Weekend Need help with your muscle or joint problems? HAMPTON COMMUNITY HEALTH FAIR – 16 FEBRUARY 2 0 2 3 Ruils Christmas Holiday Resources 2022 Edoxaban Switch Hampton Hill Medical Centre PPG Meeting Minutes 22nd November 2022 Richmond Community Drug and Alcohol Services December Bulletin 2022 Asthma Research Study Cost of Living Winter Warmth Webinar for Parents and Carers of Children aged 1-9 years old Group Consultation in Collab with our PPG – Princess Alice Hospice on End of Life Care How to get your Medical Records Urgent Mental Health Support Pain Medication Review Cost of Living Resources Carers Event – Friday 11th November Bereavement Support Our Next Patient Participation Group (PPG) Meetings Asthma Campaign #AskAboutAsthma Bank Holiday Weekend Monkeypox NHS Information Kingston Hospital’s Patient Portal Lowering Your Blood Pressure Naturally & The Truth About Cholesterol Change of Brand Name of Your Inhaler Our Next Patient Participation Group (PPG) Meeting Mitigating Loneliness in TW12 Alzheimer’s Society Dementia Action Week Materials 16-22 May 2022 GP Community Pharmacy Consultation Service PPG Autumn / Winter Newsletter ’21 Shingles Vaccines Videos to Help Patients Understand the Pressures of Primary Care NHS Digital Issued Data Provision Notice A Day In The Life Of Our GP’s / Team Video Goes Viral “If I Die It Will Be Your Fault” PPG Spring / Summer Newsletter 2021 COVID-19 Event & Vaccines Update COVID-19 Vaccinations Flu vaccination for over 50s Patient Participation Group Newsletter Next PPG Meeting Online Bookable Telephone consultations NHS Covid-19 Antibody Testing

Patient Participation Group


The PPG exists to

  1. Encourage patient engagement with HHMC
  2. Help HHMC to understand patient perceptions of service delivery (good and not so good) and thereby identify any areas for praise or improvement
  3. Provide a forum in which HHMC and guest speakers can present and invite discussion about
    1. what’s happening within HHMC and other local NHS services (including, as appropriate, any proposed changes that could affect patient services and how these are delivered)
    2. topics related to health and wellbeing (and how HHMC and other local services can help with these)
    3. other issues that may be identified as being useful for the PPG to discuss

NB The PPG does not supplant the usual ways through which patients should raise immediate issues with HHMC management, and participants must not use the forum as a means to air individual grievances.


  • Membership
    1. Anyone who is a patient of the practice is entitled to join the PPG, to attend a PPG open meeting and to become a regular contributor to the PPG
  • The PPG Committee
  1. The PPG Committee is the PPG’s governing body, responsible for final decisions about how the PPG is run, how information about it is communicated, and the topics for the open meeting’s Agenda. As a minimum, the PPG Committee will consist of
  • One senior member of the HHMC medical team (preferably a Partner) – other practitioners are also encouraged to take part
  • One or more members of the HHMC admin team
  • The Chair/s of the PPG
  • The PPG Secretary (can be one of the above and duties can be shared)
  • The PPG Working Group
  1. The purpose of this group is to discuss and agree ideas for encouraging wider participation in the PPG and to suggest topics for future presentations.
  • Spear-headed by the PPG Chair/s, this group will be formed of up to 8 people from patients and HHMC staff who would like to get more involved.
  • Suggestions proposed by the PPG Working Group must be put to the PPG Committee for final approval.
  • As it matures, this group’s remit may expand to include e.g. a rota of volunteers to support practice activities
    1. Communication about the PPG
    2. Current information about the PPG, its meetings and how to get involved will be available in the surgery and on the website, and summary information may also be given to new patients and put in the library and in local pharmacies. Only those who give permission for the PPG or the practice to communicate with them about PPG matters will receive regular updates and direct invitations to attend Named information about patients will not be recorded in the minutes
  • PPG Meetings
  • Meetings will either be online or in person (as deemed appropriate)
  • PPG Meetings will be held at least twice a year, but the aim is that they will be quarterly when there is enough to discuss
  • Notice of the meeting will be published on the website and in the surgery and direct invitations will be sent to anyone who has given permission for this to be done by email
  • The Agenda will be agreed by the PPG Committee with a planned running time of 1-1.5 hours (to suit the Agenda)
  • Patients wishing to attend will be asked to give advance notification so that numbers can be accommodated; if the meeting is online they must submit their email address and give permission for this to be used for PPG purposes
  • Minutes will be taken and issued to attendees with a short summary of the key points being published on the HHMC website. The previous Minutes will be agreed at the start of each meeting.

To Sign Up to hear about all things PPG related (including Newsletters, Invites, and Meetings, etc) please fill out the following form, or contact Reception –


Patient Participation Enrolment

  • This field is for validation purposes and should be left unchanged.





Minutes for PPG Meeting held on the 10th of May 2022


Opening Times

  • Monday
    07:30 until 18:30
  • Tuesday
    07:30 until 18:30
  • Wednesday
    08:30 until 18:30
  • Thursday
    08:30 until 18:30
  • Friday
    08:30 until 18:30
  • Saturday
  • Sunday
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