Requesting an Appointment

You can Request, Cancel or Reschedule Appointments via our Online Triage System.

Here’s how it works:
Step one: Complete our Online Triage Form.

This is to make the GP is aware of what you need an appointment for so that we can triage you correctly.

Step two: Our Duty Doctor will then review all forms submitted on the day.

Urgent queries will be reviewed and actioned, routine matters will be passed onto our admin team to contact you.

Step three: We will be in contact with you.

Depending on the urgency of your submission, our Admin Team will either call, text or email you. Most forms are responded to on the same, some admin/ routine queries may take up to 3 working days. Messages are directed to the NHS App, please make sure you have notifications switched on.

Alternatively, patients can Call/Visit the Practice as normal, whereby one of our Care Navigators can either talk patients through how to fill out an online triage form or fill one out on their behalf for an appointment.

If you would like an appointment on a Saturday, we do offer these every 1 in 5 weeks.
Please contact reception for availability and dates.

Group Clinics at Hampton Hill Medical Centre