Mental Health Support

We have many Mental Health Self-Referral options available for our patients to use at Hampton Hill Medical Centre which can be found on our Self-Referrals page.

Children, young people and their families can get free help, advice and urgent mental health support from crisis telephone lines available in every London borough.

Every NHS mental health trust in London has put these in place, so children, young people and their families can get help quickly when they need it. 

Professionals are also able to access these crisis lines if they are concerned about or would like advice about a child, young person or family.

The crisis lines are supported by trained mental health practitioners, who can offer advice and signpost other sources of support as needed. 

Please find below a brief information pack with details of these crisis lines as well as other support available.

Urgent Mental Health Support 24.7 Crisis Lines

If you just need to talk, , free listening services are available any time of day or night. These services offer confidential support from trained volunteers. You can talk about anything that’s troubling you, no matter how difficult:

Call 116 123 to talk to Samaritans, or email: jo@samaritans.org for a reply within 24 hours
Text “SHOUT” to 85258 to contact the Shout Crisis Text Line, or text “YM” if you’re under 19
If you’re under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill.

Mental Heath support can also be found on the NHS Mental Health Services page.

Adults can self refer to these Mental Health Organisations:
Richmond Well Being – Richmond Wellbeing Service offers a range of free and confidential talking therapies and specialist support to help you feel better.

Richmond Integrated Recovery Service – If you’re concerned about your drinking or drug use but aren’t sure what steps to take, you can find lots of information and advice here.

CRUISE – CRUISE help people through one of the most painful times in life – with bereavement support, information and campaigning.

Children and Parents/Carers can self refer to the following:
Off The Record  – Off The Record Twickenham (OTR) is a registered charity providing the only drop-in counselling, information and sexual health service for young people aged 11–24 who live, work or study in the Borough of Richmond Upon Thames.

Getting it on… provides information and services for young people on Sexual and Mental Health issues, drugs & alcohol and relationship problems.

Young Minds – Young Minds are providing young people with reassurance and advice to help them make positive choices for their mental health and know what to do next if they are struggling.

Richmond AID – Richmond AID is a charity run by and for disabled people in the London Borough of Richmond upon Thames and surrounding areas. They support people of all ages with all disabilities, including physical and sensory impairments, mental health issues and learning difficulties.

Let’s All Talk Mental Health – Let’s all Talk Mental Health offers informative, incisive & practical help from leading experts to support parents and carers of teens struggling with their mental health.

Other useful links include:
HeadSpace App

MoodGym

Beating The Blues

Living Life to the Full

Kooth is a free online platform for young people aged 11-25 to obtain mental and emotional support, including counselling, moderated message boards and articles.